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Customer Testimonials

Amy -


Wanted to let you know I didn't get a chance to get over to the house until this afternoon.

I was COMPLETELY impressed! I'm a believer! You made an amazing difference in those carpets!

Thank you!

Teresa B Cooper, Broker
Home Solution Real Estate

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Betty,

I recently had the pleasure of working with Katie at your Mt. Pleasant store. In an era of poor customer service and little or no interpersonal skills(in my negative opinion), Katie exceeded my expectations in both areas.

A little background on my recent experience….in attempting to replace the carpet in my house, I went to the most convenient and cost-effective(or so I thought) place, Lowe’s. Long story short, I was jerked around by 3 different salesmen for approx. 2 weeks until they finally told me that it would take 2 weeks for my carpet selection to arrive. Good lead time for a $500 million company, huh? In addition to this, their salesmen acted as if I was an inconvenience, which thoroughly pissed me off.

As soon as I called Katie, she jumped on my project, came to my house before her work to measure my house, kept me informed on all steps from start to finish, and the cost was still better than Lowe’s. The carpet looks great, it took less than 1 week to complete, and I thank Katie and Wilson Carpet for that.

Please forward this to the appropriate person in your management and thanks again. You now have a customer for life.

Brendan Jones
Shipping Supervisor
Shimano American Corporation
Office : 843-821-9623 X204

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Please see compliment below!

THE CARPET CLEANER THAT CAME THIS TIME, HE DID AN AMAZING JOB, NOT ONLY WAS HE EARLY, BUT HE MOVED ALL THE TABLES, AND TOOK EXTRA CARE OF MY DARK SPOT. HOPE YOU NOTICED THAT!!!! HE ALSO WAS EXTREMELY FAST, I THINK HIS NAME WAS NEIL, IN CASE YOU WANT TO PASS ALONG TO HIS BOSS THAT HE REALLY DID DO A GREAT JOB THANKS! THIS WAS MY FIRST TIME ENCOUNTERING HIM, HOPE HE COMES EVERY TIME, AND I TOLD HIM THAT...LOL

Thank you,

"The customer's perception is your reality."

Cina C. Haas
Owner/Operator
Wendcharles II
Wendy's
843-735-2863

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