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Emergency Water Extractions

At the first sign of flooding, call the Water Extraction experts at Wilson’s Carpet Plus. We are available 24 hours a day, 7 days a week.

If you experience any flooding in your home - from broken pipes, fires, or weather, Wilson’s Carpet Plus can get rid of the water for you.

Faulty plumbing, broken appliances, bad weather. There are a lot of ways you can get flooding water into your home or basement - but there is only one best way to get it out – Wilson’s Carpet Plus.

At the first sign of flooding, don't panic, call the experts at Wilson’s Carpet Plus. If you have a water problem you need quick response. That's why Wilson’s Carpet Plus provides 24-hour, 7-days a week emergency water extraction services.

Wilson’s Carpet Plus uses state-of-the-art equipment and proven techniques to get your carpet dry in the quickest possible time. We'll handle the job from start to finish, including final deodorizing and cleanup.

We are certified with the Institute of Inspection, Cleaning, and Restoration Cetification (IICRC) as well as the Xactimate estimating software program. Please visit the links below to learn more.

What To Do When Water Damage Occurs
In most cases, only a professional can repair water damaged flooring and furnishings. Do not attempt to treat these items yourself. That may only contribute to the problem and cause further damage. The following actions are suggested to minimize damage while waiting for help to arrive.

First of all, stop the water leak and attend to obvious safety hazards, like electrical shock and personal injury from slips and falls. Increase airflow with open windows, fans, and heating and air conditioning systems. Open doors, drawers, cupboards and closets to maintain optimal air circulation and promote drying. Move furnishings out of wet areas or protect furniture legs from absorption and damage with triple-folded aluminum foil.

Hang up draperies and pin up upholstery skirts to prevent water rings. Allow leather items to dry at room temperature. Wash wet clothes, sheets and linens immediately and hang cleanable fabrics up to dry. Do not store damp items in plastic bags where mold can grow.

Since every minute counts, Wilson’s Carpet Plus is ready to respond 24 hours a day, 7 days a week. No matter when a flood occurs, we will be there.

After all standing water has been removed, the structure must be thoroughly dried to prevent moisture damage or mold growth. Homeowners sometimes remove standing water themselves, then neglect to have the area professionally dried because the surfaces look dry or feel “dry to the touch.” However, without the proper equipment, it is impossible to determine how much moisture is still within the structure or to draw that moisture out before it cultivates mold or causes other structural damage. Increased moisture in the air after an indoor flood can cause “secondary” damage to decorative wood, books, artwork and other items, so thorough drying and dehumidification are critical.

It is also important to know the category of water damage you have as the different categories require different actions.
We are available 24 hours a day, 7 days a week
for emergency water extractions and damage remediation

Do's and Don'ts of Water Extraction

  • Use any type of home vacuum since electrical shock may result, as well as potential damage to the equipment itself.
  • Place newspaper in the traffic areas, since newspaper ink transfers easily.
  • Walk on wet carpet any more than necessary in order to keep from spreading damage.
  • Do not activate the HVAC system if it has been directly contacted by water, or might serve as a means of spreading contamination.
  • Change the indoor temperature (raise or lower) unless instructed to do so by a qualified restoration technician.
  • In sewage losses, do not:
  • Handle directly contaminated items
  • Consume foods or use personal hygiene items that were left out in contaminated areas
  • Turn on fans to circulate air or use any vacuum equipment
  • Stay in the property if you:
    • Have respiratory problems including allergies and asthma
    • Are under age 2 or over age 60
    • Have a weakened immune system due to illness, medications, or recent surgery
  • Ensure that contractor has been called to eliminate the water source or make necessary repairs.
  • If it is safe to do so, turn off circuit breakers supplying electricity to wet areas; unplug and remove any small electrical appliances/devices currently located on the wet carpet areas.
  • Remove small furniture items as soon as possible to prevent rust or stains and expedite restoration.
  • Place protective tabs (foil) under legs of wood furniture.
  • Hand draperies and pin up furniture skirts to prevent contact with wet carpet.
  • Remove books, shoes, paper goods, fabrics, potted plants, or other items that may stain carpet (check especially under beds and in closets for these items).
  • Remove and secure breakables, moisture sensitive or high valued items.
  • Make plans for restoration crew to remove large furniture items onto dry carpet, vinyl, ceramic or wood flooring, or garage or storage areas.
  • Wash your hands thoroughly after handling wet items.

Categories of Water Damage

Water damage is broken down into three different category types. This page describes the different categories and how each are treated.

Category Type I - "Clean" Water
A "clean" or portable water source is one that does not pose substantial harm to humans. Examples are broken water supply lines, tub or sink overflows with no contaminates, melting ice or snow, and falling rainwater. In most clean water cases both the carpet and pad can be restored with no need to replace. I left long enough, however, "clean" water can turn to "gray" water.

Category Type II - "Gray" Water
This category of water type potentially contains some degree of contaminates that may cause sickness or discomfort if consumed by humans. The term "gray" water is a classification only and may not refer to the color of the water. Example include, but are not limited to: discharges from dishwashers and washing machines, toilet overflows with urine (not feces), broken aquariums, and punctured water bed mattresses. This type of water may contain algaecides and bio-contaminates (fungal, bacterial, viral, algae). Time and temperature accelerate the bioactivity of "gray" water significantly. Flooded "gray" water structures that remain untreated longer than 48 hours may change from "gray" water to "black" water. In cases of "gray" water, the pad or cushion must always be replaced.

Category III - "Black" Water
This category of water type may contain pathogenic agents (capable of causing disease), which can adversely affect occupant health and workers. This includes all flooding from sea water, rising water from rivers and streams, ground surface water, and toilet back flows that originate from beyond the toilet trap. "Black" water may contain fecal contamination, pesticides, heavy metals, radioactive materials, or other organic substances. The term black water is a classification term only and may not refer to the color of the water.

People with compromised immune systems, respiratory problems or allergies, or who are under 2 years of age or elderly must remain away from all work areas until the building has received a safe post-test clearance for occupancy in all "black" water cases.

In the case where sewage back flows into buildings, the contaminated porous structural materials must be removed and disposed of. Carpet and pad must always be replaced.